Privacy Policy

1. Introduction

Diamond Bar Funding ("Company," "we," "us," or "our") values your privacy and is committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a funding application, or interact with us through email, phone, or other means.

By using our website or submitting your information, you agree to this Privacy Policy and our Terms of Use.

2. Information We Collect

We collect both personal and business information directly from you, from your device, and from third-party sources.

A. Information You Provide

• Contact Information: Name, email address, phone number, mailing address.
• Business Information: Legal business name, DBA, business address, EIN, revenue, time in business, industry, use of funds, and related details.
• Financial Documents: Bank statements, tax returns, identification documents, and other financial records submitted through our form or upload portal.
• Communications: Information contained in phone calls, emails, texts, or chats with our team.
• Consent Records: Timestamps, IP addresses, and digital signatures confirming your authorization.

B. Information Collected Automatically

When you visit our website, we automatically collect:

• Device & Usage Data: IP address, browser type, operating system, referring URLs, and browsing behavior.
• Cookies & Tracking Pixels: Used for analytics, retargeting, and ad performance tracking (e.g., Google Analytics, Meta Pixel, TikTok Pixel).
• Session Data: Time on site, pages viewed, and form progression analytics.

C. Information From Third Parties

We may receive data from:

• Credit bureaus or data verification services.
• Public databases and marketing partners.
• Affiliates or referral partners that introduced you to us.

3. How We Use Your Information

We use the information we collect to:

• Evaluate your business for potential funding options.
• Match your profile with lenders, funders, or brokers in our network.
• Communicate with you about your inquiry, application, or related products.
• Verify your identity and prevent fraud.
• Improve website performance, marketing campaigns, and customer experience.
• Comply with legal and regulatory obligations.

We may combine data collected through various channels (website, email, phone, ads) to create a unified profile for funding evaluation.

4. Legal Basis for Processing (for GDPR/UK users)

If you are located in the European Economic Area or UK, our legal bases for processing include:

• Your consent (Article 6(1)(a)).
• Performance of a contract or pre-contractual steps (Article 6(1)(b)).
• Our legitimate interests in marketing and fraud prevention (Article 6(1)(f)).
• Compliance with legal obligations (Article 6(1)(c)).

5. Sharing & Disclosure of Information

We may share your information as follows:

A. Funding Partners & Brokers

We may share your business and personal data with lenders, funding partners, and ISOs that evaluate or provide funding. These partners may contact you directly.

B. Service Providers

We work with vendors who help us operate our website, process applications, perform analytics, verify data, or send communications. They are bound by confidentiality obligations.

C. Legal & Compliance

We may disclose your information to law enforcement or regulators as required by law or to protect our rights.

D. Corporate Events

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We do not sell personal information as defined under the CCPA, though we may share limited data for business purposes such as ad targeting and analytics.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

• Track site usage and conversion performance.
• Deliver personalized ads and retargeting campaigns.
• Measure the effectiveness of marketing efforts.

You can control cookie settings via your browser or by visiting AboutAds.info.

7. Your Communication Consent (TCPA/ESIGN)

By submitting your information, you consent to receive communications from Diamond Bar Funding and its partners by phone, text message, or email, including via auto-dialers or prerecorded messages.

Consent is not required to make a purchase or apply for funding. You may opt out anytime by replying "STOP" to SMS messages or unsubscribing from emails.

8. Data Security

We use administrative, technical, and physical safeguards to protect your information. These include encryption of data in transit, secure storage of uploaded documents, and limited employee access based on business need.

However, no electronic transmission is 100% secure, and you acknowledge that you provide information at your own risk.

9. Retention of Information

We retain your data only as long as necessary to:

• Fulfill the purpose it was collected for.
• Comply with legal and accounting requirements.
• Maintain business records for potential re-funding opportunities.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data.
• Correct or delete inaccurate information.
• Opt out of marketing or sharing with third parties.
• Request limitation of processing or object to automated decision-making.

Submit requests to [privacy@yourdomain.com] and include proof of identity. We will respond within the time required by law.

11. International Data Transfers

If you are outside the United States, note that your data will be transferred and processed in the U.S., which may have different privacy protections.

By using our site, you consent to this transfer.

12. Children's Privacy

Our services are not intended for anyone under 18 years old.

We do not knowingly collect data from minors. If we become aware that a child has provided information, we will delete it promptly.

13. Third-Party Links & Partner Sites

Our website may contain links to external sites not operated by us.

We are not responsible for the content or privacy practices of those third-party websites.

14. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a new "Effective Date."

We encourage you to review it regularly.

15. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: